General terms of use and sale
Last update: February 24, 2025
1. Introduction
These General Terms of Use and Sale ("Terms") govern your use of our website and the services provided by Pinaroff ("Pinaroff," "we," "us," or "our") to its international Customers wineries and wine estates ("Customers", "Customer").

2. Company Information
  • Commercial name: Pinaroff
  • Registered name: Cavey Gabriel (IP)
  • General director: Mr. Gabriel Cavey
  • Registration number: 322774600740770
  • VAT number: 770176343943
  • Registered address: Russian Federation, 125493, Moscow, Avangardnaya Street 4, kv.6
  • Email: info@pinaroff.com

3. Scope of Services
Pinaroff organizes wine tasting events in Russia, connecting international wineries with key buyers.

4. Payment Terms
All services are invoiced once the request form has been completed and Pinaroff has confirmed that there is a seat available for the Customer at the desired tasting. Payments are due within 7 days NET of invoice issuance.
We accept following payment methods: Wire transfers in EUR and RUB.
No payments are processed directly on our website.

4.1. Payment agent
Payments may be processed by third-party companies acting as payment agents for the proper completion of the transaction.
A tripartite payment contract between the Customer, Pinaroff and the Payment Agent is submitted to the customer for acceptance, stipulating the conditions of payment processing.

5. Event Participation
Customers must send their wine samples at least 1.5 month before the event.
Participation is confirmed upon receipt of the full payment.
In the event of a cancellation by the Customer, a refund is not guaranteed unless specified in the invoice.

6. Liability
Pinaroff is not liable for any customs delays, sample damage, or issues related to logistics once samples are sent.
Pinaroff does not act as a sales agent post-event; wineries are responsible for their own sales negotiations with Russian buyers.

7. User Obligations
By using our services, you agree to our Privacy Policy, to provide accurate information and comply with all local laws, including:
  • GDPR (General Data Protection Regulation) - Europe
  • POPIA (Protection of Personal Information Act) – South Africa
  • CCPA (California Consumer Privacy Act) – USA (California)
  • LGPD (Lei Geral de Proteção de Dados) - Brazil
  • Australian Privacy Act 1988 - Australia
  • New Zealand Privacy Act 2020 - New-Zealand
  • DPL (Law No. 19,628 on the Protection of Private Life) - Chile
  • Argentine's Data Protection Law No. 25,326 - Argentina

8. Intellectual Property
All content on the website, including texts, images, and logos, is the exclusive property of Pinaroff and cannot be used without prior written permission.

9. Dispute Resolution
Any disputes arising from these Terms shall be resolved under the jurisdiction of the Moscow City Arbitral Court in accordance with the European Convention “On Foreign Trade Arbitration” and the Federal Law “On Arbitral Courts in the Russian Federation”.

10. Changes to Terms
Pinaroff reserves the right to update these Terms at any time. The latest version will be posted on our website.

11. Contact Information
For any inquiries regarding these Terms, please contact us at:
Email: info@pinaroff.com
Phone: +79689505610